Why is that? I assume so many health care professionals have so little regard for their Electronic Medical Records system and other e-tools of the trade because these tools are not very good.
At least these medical informations are not very good at supporting many of their users. These medical information systems probably excel at supporting corporate goals or IT departmental goals.
The specific complaints by my companion on the train were painfully typical:
- the screen layout is cramped and crowded;
- the history available on-line is too short;
- the specialized information (labs, x-rays, etc) are not well presented;
- the data is biased toward general medicine and internal medicine.
We expect great things from our smart phones. We have high standards for our desktops and laptops and tablets. But somehow we have come to accept mediocrity in our systems supporting clinical care. And since we accept it, there is little chance of correcting it.
At least I will have lots to talk about with random clinicians I run into on trains.